CSO (Customer Support Order)

Hewlett-Packard (Thailand) Ltd.

2nd-3rd Floor, 968 U Chu Liang Building,
Rama 4 Road., Silom, Bangrak
Bangkok Thailand 10500
Tel: 662) 637-5899   Fax: 662) 637-5233
Job ID:    2606634555-261

Tax No:    3101745030

Received:   3/25/2009    2:18:57PM    Started:  3/26/2009     8:14:02 AM     Finished:  3/26/2009      5:34:15 PM
Contract ID: ___________________________________
Customer Name: SUPICHAYA PORNPITAKTEPKIT
Company Name: KHUN SUPICHAYA PORNPITAKTEPKIT
Address: 68/39 M.14 SUKHAPIBAN RD, LADPRAO
BANGKOK Thailand 10230
Phone/Mobile: 81) 448-2787 Fax:
Product No: KN998UA Serial NO: 2CE8190BGL
Description: HP Pavilion dv2815nr Entertainment M
Fault Description:
TH/DP/KK/BENCH/CM- OVERHEAT , NO DISPLAY, HANG      (RPL#253) ** HP Pavilion
Engineer: pratchaya_jansong OTC:   02N-Warranty Normal
Comment:
TROUBLESHOOTING SYSTEM HANGS REPLECED MAINBOARD 1 pc. TEST ALL HARDWARD OK.
Repair Summary:
Part No Description Quantity Note
462535-001 Mainboard 1
Acessories:
Miscellaneous

 

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Recevied By Sent By Collection By Returned By
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FOR HARDWARE SERVICE CENTER REPAIRING :
An. Evaluation charge of Bath 1,000 (excluding VAT) will be applied to rejected quotation for all out of warranty
jobs.
FOR HARDWARE ON-SITE SERVICE REPAIRING:
Labor at least Bath 1,700 PLUS travel charge  PLUS after office-hour  labor as per approved
"AUTHORIZED REQUEST FOR COMPUTER PRODUCT HARDWARE SERVICE  (ON-SITE)" from will be applied to rejected repairing
for all out warranty jobs.

Please see details of services, warranty terms and conditions on the back